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Special Product Requests

Can't find a specific product? We carry many more products not listed on our site, so contact us at 877.851.2813 or use our e-mail form for any product requests you may have.

All special product request and refrigerated probiotic orders are final.
Home > Shipping & Returns

Shipping in the U.S.

Shipping is free to all addresses in the U.S., including Alaska, Hawaii, and Puerto Rico, regardless of the size of your order. We ship all orders via the United States Postal Service.

You can request an alternate method such as FedEx, UPS, or Express Mail and pay the costs associated with these services by contacting us by calling 877.851.2813 or filling out our online form.

Shipping Internationally

We currently do not offer international shipping.

Items Not in Stock

We will contact you if a product you order is not in stock. The product will be shipped to you immediately upon arrival to our facility.


We will accept any unopened product within 30 days of receipt, with the exception of special orders and probiotics.

Notify us by calling 877.851.2813 or filling out our online form prior to the return of your merchandise. You will be issued a Return Authorization code. All returned products are subject to a 20% return fee.